| bgt |
| LANrev Team |
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| Joined: 26 Jul 2006 |
| Posts: 727 |
| Location: USA |
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A: The invalid link is often a result of email clients taking the long download URL and splitting it between 2 different lines so when you click on it you're actually only accessing part of and not the entire URL which leads to an invalid or broken link. Please copy and paste the entire URL into a text editor and make sure that there are no spaces in it and then copy that into your browser's address field.
The other few times that customers have reported problems with downloading has been because they were behind a corporate proxy server at work, which caused the download pages to not render correctly or sometimes resulted in broken links. These customers, however, reported being able to download from their home internet connection fine without issues. If you are behind a corporate proxy server and have problems downloading, please try again from your home Internet connection. |
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